Hi

Nikcie qin ID 1301691 week three 24th Auguest (professional practice)

This week me and buddhika prepaired the rough menu for the assignment.

I and buddhika looked through the introduction about the TTEC 6315 and wrote down items form which contains all the items we will write down on the assignment.

part 1

Workshop: employee,boss, mechanical, part support, customer, job control, landlord, health safty, consumption supply.

Job process: talking with customer,quotation price, looking for part, arrangement job, finish test driving.

special support: deliver car, customer car, panel beater paint arrangemnet, disesel pump repair.

regulation: laws, wof, fire extinguish, safty boots.

part 2

MTA, land transfort, industry, financial,insurance,service,etc.

later I showed the assignment plan to Mr Niranjian and he did some modification on it.

He suggestioned us to put the part supplier, training (apprenticeship) to the part2 and regulation in the part2.

I and buddhika got the new plan compared with from the older one and decided to write the detail for each item from the part1.