Hi it's me Nickie ID 1301690 weeks seven 21st


Laws or regulations in the workshop (Not writing on the paper)


To staffs inside the workshop:

(1)It must wear overall and boots and sometimes needs hat, glasses, mask. if you did not wear those safety equipment, you can not start the job.

(2)when doing the job in two people, everyone starts the engine or up and down hoist you need saying "clear".

(3)staffs can drink beer after five o'clock pm( friday after work) but can not drink beer during the work.

(4)No flame allow inside the workshop unless doing the welding.

(5)when you damaged the customer's car (tell them directly did not lie to customer) otherwise the problem will become bigger and bigger ( we call it bad luck ).

To the customer:

(1) The customer did not allow to enter the workshop (injury is workshop fault).

(2) when you finished the job, the customer has right to see the old parts when the mechanical  removed from the car.

(3) when you did any job, the customer need know the reason and has right to give you permission or cancel the job (a lot of argument for this!!!!!).

(4)Before customer paid the bill, you need to explain the invoice to the customer, any spending items on the invoice.

(5) After finished the job and the customer went away, but the problem on the car came back again or did not fix, the customer can ask solve the problem for free. (a lot of arguement for the issue)

(6) other person can not do his own job in the workshop.(only mechanica & boss)

(7) the customer can not see the part bill which the workshop purchased from the parts supplier.

(8) when the customer brought the car with problem and ask you to check it, it's better ask them to leave the car and check the car without customer.( a lot of argument for this!!!!)

those rules is basical for the workshop and customer, you can say this is not law and regulation, but in the workshop there are some special rules without writing on the paper, it is underground. it costs bad exprience, lost money and customer then achieve those laws and regulations.




next week I and buddihika did some research for the laws and regulations which are on the paper ( like wof ).